Our Coaching Process

Matrix Executive Coaching guides each client though a process that uses the following steps:

Our Coaching Process

1. Take a hard look at yourself

An examination of your personal values, core motivating factors, communication and work style, and your comfort with change. This is accomplished through a DiSC assessment, an extensive personal inventory and a battery of assessments customized for your needs and goals.

2. Examine your work environment

How are you perceived by your organization? How do they perceive your leadership? What are the culture and expectations of your work environment? This is accomplished by acquiring 360 feedback from bosses, colleagues and direct reports in a variety of fashions.

3. Define success

Specifically, what changes in behavior would help you be a better leader? We will ask you and those around you what would help your leadership be more effective. If and when the time has come for a job or career change, we can help you plot your course.

4. Create a roadmap

We will determine the roadblocks, traffic jams, and superhighways that are on your trip to success. You will have specific mile markers against which you can measure your progress on your journey. You will develop a specific action plan with metrics for success and accountability partners.

5. Learn new skills and behaviors

We will work with you to acquire and practice new leadership skills that will improve your ability to communicate, listen, set clear expectations, hold yourself and others accountable, problem solve, deal with non–productive behavior, and create enthusiasm in you and your direct reports.

6. Sustain the changes

We will insure that the positive changes become new habits and that the successes are maintained. This is accomplished via a measurable, observable, actionable process of goal setting. You will have accountability partners besides your coach, who will check in with you, encourage you and prod you to make sure that you continue to develop your newly acquired skills.

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    • My coaching experience has been outstanding. There is nothing like having an expert's perspective to help guide you to success in your work. I'm more focused professionally, my life is more balanced, and I can't wait to take on whatever is next.

      — Joe Minardi, MD, RDMS FACEP
      Assistant Professor of Emergency Medicine
      Director of Ultrasound Training
      Ultrasound Fellowship Director
      Assistant Residency Director
      West VA University School of Medicine Continue reading
    • Matrix Executive Coaching is an invaluable service for executives at all levels and a wide array of experiences! After working with Ann for just a few weeks, I was able to use new management skills to become a more effective leader, listener, and role model. The process is fun and engaging. This is one investment that really pays off!

      — Todd Crocco, MD
      Associate Professor and Chair
      Department of Emergency Medicine
      West Virginia University School of Medicine Continue reading